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Sarah Hussein Mousa

HR Coordinator

Dubai, United Arab Emirates

Work Experience

  • HR CoordinatorInternship

    Repush

    Jun 2023 - Sep 2023 -3 months

    Egypt , Cairo

    • Job Details:Responsible for assisting with implementation and administration of recruitment programs receive. • Screen and file incoming resumes, background and reference checks • Ensure all operations are carried on in an appropriate, cost-effective way. • Respond to internal and external HR related inquiries or requests and provide assistance • Redirect HR related calls or distribute correspondence to the appropriate person of the team
  • Personal Assistant & Quality ControlFull Time

    Splendid Travel

    Nov 2022 - Jan 2023 -2 months

    Egypt , Cairo

    • Job Details:• Monitoring guest feedback to avoid possible complaints with the services booked and guides/tour guides. • Handling and replying travel agencies complaints. • Preparing exhibitions and roadshow events. • Researching and scheduling meetings with potential and current clients before exhibitions. • Sending thank you email, and programs requested to buyers after the exhibitions. • Materialization & sales situation weekly. • Posting on social media. • Posting job offers, reviewing the received CV’s language test to all candidates, setting job interviews, sending job offer letter to selected candidates. • Handling emails related with programs, product, travel requirements and writing contracts with new or current clients when needed. • Writing and sending newsletter to all agencies in the contact list. • Making the programs in a more clean and attractive design. • Sending new offers and tariffs to agencies. • Assisting guest and groups when necessary
  • Tour OperatorFull Time

    Splendid Travel

    Oct 2022 - Nov 2022 -1 month

    • Senior customer carePart Time

      Just Pack

      Jun 2022 - Sep 2022 -3 months

      Egypt

      • Education

        • Bachelor of Arts in spanish language and literature

          Cairo University (CU)

          Jan 2014 - Jan 2017 - 3 yr

        Skills

        • Tourism
        • Microsoft Office
        • Microsoft Word
        • Microsoft Excel
        • Organizational Planning
        • Human Resources (HR)
        • Customer Care
        • Human Resource Management (HRM)
        • Sales

        Languages

        • Arabic

          Fluent
        • Spanish

          Advanced
        • English

          Advanced

        Training & Certifications

        • Human Resources Management Diploma

          EgyCham·2023
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