SF

Sarah Mohamed Fahym

Sales representative at Etisalat Miser

Faisal, Giza, Egypt

Work Experience

  • Customer service agentFull Time

    Fedex

    Dec 2018 - Present -6 yrs, 7 months

    Egypt , Cairo

    • Sales representative Full Time

      Etisalat Miser

      Jan 2016 - Present -9 yrs, 6 months

      Egypt , Giza

      • Job Details:1-Selling the proudect and service to customers. 2-Solving problem and dealing with angry and hard people. 3- customer service, seeking customers satisfaction. 4- work hard and under pressure.

    • Call CenterFull Time

      Etisal International

      Jul 2014 - Sep 2014 -2 months

      Egypt , Cairo

      • Job Details:• Handel and resolve customer complains. • Effectively manage large amounts of incoming calls.

    • TranslatorFull Time

      AlAffak

      Jan 2014 - Mar 2014 -2 months

      Egypt , Giza

      • Job Details:• Translate E-mails to the manager from English to Arabic. • Reading documents. • Writing and editing copies. • Preparing summaries.

      • Education

      • BA in calssics

        Cairo University (CU)

        Jan 2008 - Jan 2012 - 4 yr

      • High School - Thanaweya Amma

        Sadat Experimental Language School

        Jan 2008 

      Achievements

      I have achievement as Call Center : became accurate in appointments, effective team member,improved my communication skills . I have achievement as Translator: interesting in learning more language, improve my English.

      Skills

      • Microsoft Excel
      • Microsoft Word
      • Microsoft Outlook
      • Microsoft Powerpoint
      • Typing
      • Translation
      • Sales representative
      • Customer Services Representative

      Languages

      • Arabic

        Intermediate

      • English

        Intermediate

      • Italian

        Beginner

      Training & Certifications

      • General Translation course

        Faculty of Arts, Cairo University·2015

      • TOEIC

        AMIDEAST ·2012
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