
Sarah Emad Hassan
Sales Operation Manager East and Central Africa Branch at MCS Holding at Mideast Communication Systems
New Cairo, Cairo, EgyptWork Experience
Sales Operation Manager East and Central Africa Branch at MCS HoldingFull Time
Jan 2021 - Present -4 yrs, 6 months
Egypt , Cairo
- Job Details:• Develop high quality pipeline for our sales teams via lead development and qualified sales opportunities. • Lead follow-up from marketing campaigns and events (MQLS) outbound prospecting into white space accounts. • Contact potential clients through cold calls, social media, emails and present our company portfolio to potential clients. • Identify client needs and suggest appropriate products/services and build a trusting relationship with (prospective) clients and sales representatives. • Proactively seek new business opportunities in the market and set up meetings or calls between (prospective) clients and sales representatives. • Manage and evaluate data to determine the effectiveness of a product, and the strength of the Vendor in this region. • Train sales team (new and current employees) to utilize systems that increase sales efficiency, including CRM (Oracle- NetSuite). • Enable new employees on Vendors’ products. • Forecast future sales growth to report on the needs and goals of future campaigns and preparing monthly business review presentations. • Track and analyze key metrics including pipeline growth, win/loss rates, target Vs. achievement and maintain Sales Teams monthly SLA and quarterly KPIs. • Create and maintain Sales Department policies, trainings, enablement sessions manuals, and sales-related resource material. • Expand relationships with assigned channel partners. Assigned to channel partners based on geography. • Establish productive, professional relationships with key personnel in assigned partner accounts. • Sell through partner organizations to end users in coordination with partner sales resources. • Train and enable partners and their staff, while monitoring competitor activity and creating plans for growing market share. • Conduct business plan meetings with vendors (Annually and Quartey).
Strategy and Compliance Admin at MCS HoldingFull Time
May 2020 - Present -5 yrs, 2 months
Egypt , Cairo
- Job Details:• Determine organization strengths, weakness, operational effectiveness, and opportunities. • Make recommendations based on internal and external factors to achieve Organization's long-term goals. • Shape the company's overall business strategy. • Develop strategic plans and assess company performance. • Develop workflow processes (align processes, resources, and department goals with overall strategy). • Recommend, develop, and implement changes to existing and proposed procedures, policies, and programs. • Lead implementation project for new system at the workplace (Oracle NetSuite) starting from initiation, planning, and project execution along with the predefined SOW. • Study Africa’s technology market, and logistics policies and procedures.
Office Manager at The Firm Real Estate ConsultancyFull Time
- Job Details:Supervise staff (receptionists, sales agents, and other employees). • Recruit, train and organize induction programs for new employees. • Explain compensation benefits and evaluate job performance. • Responsible for Payroll and managing office budgets. • Present property budgets and generate real estate financial reports. • Monitor and supervise stuff and assign duties. • Bookkeeping duties like paying taxes. • Contact developers for any project’s updates, launches, contracts, and collections. • Responsible for resale properties.
Admin Executive at The Address Real EstateFull Time
- Job Details:Assist in payroll preparation by providing relevant data, like absences, bonus, overtime, and leaves. • Prepare paperwork and contracts. • Process employees’ requests and provide relevant information. • Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes. • Handle Recruitment process. • Send E-mails and CILs to the developers.
account coordinatorFull Time
Pro Creation
May 2010 - Feb 2011 -9 months
Egypt , Cairo
- Job Details:explaining the products and the services of the agency to the customer. signing contracts and quotations with clients. recruiting
Education
Technical Diploma in Human Resources
American University in Cairo (AUC)Jan 2015 - Jan 2016 - 1 Year
BA in Tourism Guidance English section
Ain Shams University (ASU)Jan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
The English SchoolJan 2005
Languages
Arabic
FluentEnglish
FluentFrench
Intermediate
Training & Certifications
Human Resources Management
AUC·2016