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Sarah Elbahrawy
Bachelor's degree in business administration from Sadat Academy
New Cairo, Cairo, EgyptWork Experience
Customer Support RepresentativeFull Time
Seha Al Akkad Hospital
Jun 2023 - Sep 2023 -3 months
Egypt , Cairo
- Job Details:Responsibilities Managed high-volume patient calls with empathy and efficiency. Scheduled appointments, verified insurance, and maintained accurate records. Addressed inquiries on medical services, billing, and insurance claims. Collaborated with healthcare professionals for effective patient care. Resolved customer concerns promptly, ensuring positive experiences. Maintained confidentiality, adhering to healthcare regulations. Updated records in the customer service database.
Education
Bachelor's Degree in Business Management
Sadat Academy for Management Sciences (SAMS)Jan 2023
Activities
Public Relations vice manager at Enactus SAMS
Student Activity
Sep 2021 - Sep 2022 -1 yr
Human Resources Member at AIBE SAMS
Student Activity
Dec 2020 - Dec 2021 -1 yr
Project and Enterprenure participant at AIBE SAMS
Student Activity
Nov 2020 - Mar 2021 -4 months
Packaging Coordinator at Egyptian Food Bank
Volunteering
Jun 2018 - Jul 2018 -1 month
Achievements
A+ in my graduation project The Topic was about " The Impact of E-marketing on Startups Applied on WUZZUF "
Skills
- Microsoft Office
- Communication
- Training and Development
- Team management
- Leadership
- Photography
- Problem Solving
- Organization Development
- Recruitment
- Presentations
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Languages
English
AdvancedChinese
Intermediate
Training & Certifications
FEM power Program
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