
Sarah Samir Elawam
HR Specialist and Office Manager at SAND Product Design
Haram, Giza, EgyptWork Experience
HR Specialist and Office ManagerFull Time
SAND Product Design
Dec 2016 - Present -8 yrs, 7 months
Egypt , Giza
- Job Details:Scope of Administration work: - .Management of office equipment - Maintaining a clean and enjoyable working environment - Handling external or internal communication or management systems - Arranging and coordinating meetings/ Attending training & conferences. - Responsible for office supplies management/Purchasing/stationery supply. - Keeping the company’s filing system in order. - Use of a variety of office software such as spreadsheet, emails and databases. -Delivering presentations & delivering reports to executives. - Sort out incoming and outgoing mail and Deal with company E-mail - Handle receptionist duties from including meeting and greeting guests. - Type up letters and reports. - Administration payroll, labor office/social insurance related documents. Administration of petty cash, expense reports and supplier relationships. - Ability to work collaboratively across functions. Listens and integrates other people's thinking into your plans. - Ability to communicate effectively both written and oral at multiple levels. - Ability to build skills in myself and others. define and leverage work processes to deliver results. - HR Scope Recruitment. - Answering employee questions - Processing incoming mail - Creating and distributing documents - Providing customer service to organization employees - Serving as a point of contact with benefit vendors/administrators - Maintaining computer system by updating and entering data - Setting appointments and arranging meetings - Maintaining calendars of HR management team - Compiling reports and spreadsheets and preparing spreadsheets - Maintaining current HR files and databases - Updating and maintaining employee benefits, employment status, and similar records - Maintaining records related to grievances, performance reviews, and disciplinary actions - Performing file audits to ensure that all required employee documentation is collected and maintained.
Administrative assistantFull Time
Starlight
Jul 2016 - Oct 2016 -3 months
Egypt , Cairo
- Job Details:managing office supplies, making travel arrangements and maintaining liaison with other departments to ensure that office operations are running smoothly.Administrative assistants work in a variety of job environments tending to day-to-day tasks such as scheduling appointments, writing correspondences and answering phones. To demonstrate you’re able to keep the office organized and take care of customers and clients
CEO administrative AssistantFull Time
United pharmacies
Mar 2013 - Jul 2016 -3 yrs, 4 months
Egypt , Cairo
- Job Details:Administrative assistants work in a variety of job environments tending to day-to-day tasks such as scheduling appointments, writing correspondences and answering phones. To demonstrate you’re able to keep the office organized and take care of customers and clients organizing correspondence, managing office supplies, making travel arrangements and maintaining liaison with other departments to ensure that office operations are running smoothly. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Maintain scheduling and event calendars. Make copies of correspondence or 7other printed material. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. Arrange conference, meeting, or travel reservations for office personnel. Open, read, route, and distribute incoming mail or other materials and answer routine letters. Order and dispense supplies. Prepare conference or event materials, such as flyers or invitations.managing office supplies, making travel arrangements and maintaining liaison with other departments to ensure that office operations are running smoothly.Administrative assistants work in a variety of job environments tending to day-to-day tasks such as scheduling appointments, writing correspondences and answering phones. To demonstrate you’re able to keep the office organized and take care of customers and clients
Technical support Full Time
Teleperformance
Aug 2011 - Oct 2012 -1 yr, 2 months
Egypt , Giza
- Job Details: Nokia project started as technical support Agent was helping customer who has any technical issue on their Mobile phones troubleshooting ,Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Then got promoted to tier 2 South African Complain Department helping customers technically as well. Check to ensure that appropriate changes were made to resolve customers' problems. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation.
Education
BA in Business administration
Sadat Academy for Management Sciences (SAMS)Jan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
Nile SchoolJan 2004
Languages
English
FluentArabic
Fluent
Training & Certifications
English Convesation
British council·2015french
Institut Français d'Egypt·2015ICDL
Elsadat Academy·2014stock market certificate
2013customer service
General Motors·2012