Sarah Eid

Logistics/Training Coordinator/Local ProductionFull Time

• Job Details:Logistics • Continuous checking for available materials and products quantities in warehouse and checking updated calendar. • Ordering needed products and training materials for upcoming sessions from our suppliers FC, EF, VS and KB every week. • Following up with DHL for shipments arrival. • Full back up for Inventory Control Department, trained on warehouse system. ( managing the procurement, movement and storage of materials, parts and finished inventory (and the related information flows) through the organization) • Planning, implementing, and controlling the flow and storage of Products and related information from point of origin to point of consumption Training Coordinator • Coordinating with facilitators and clients for pre-work by sending emails with all instructions and registration codes needed to access Franklin Covey’s website to complete LQ Surveys, 7 Habits profiling, etc. before attending sessions. • Following up with clients via email and phone to answer any questions concerning the Pre-work. • Handling all costing and pricing for all company’s products, books and training materials. • Pricing products and books for our outlets and adjusting our company’s gross margin versus outlets’ gross margin. Local Production • Select best offers for translation and printing. • Sending training materials for translation and printing. • Coordinating with facilitators for revising the translated materials. • Coordinating between Translators, Graphic Designers, and Print Houses. • Supervising final product quality. • Revising translated subtitles for DVDs used in sessions.

Marketing ExecutiveFull Time

• Job Details:worked in the Wall Street Journal Europe campaign. Responsible for the subscriptions of WSJE. Continuously support with reports, feedback analyses with focus on sales and marketing. Communicate with the WSJE customers through e-marketing, t-marketing. Mainly dealing with international customers through Europe (France, Italy, Belgium, Switzerland, and Germany)

Freight Bill Audit/Procurement and Order Fulfillment managementFull Time

• Job Details:Procurement and order fulfilment management (supply Chain North Africa region) • Create and submit PO once PR/RFQ/ASL/BPA is ready • Manage supplier deliver goods according to HW’s requirement • Identify the gap between demand and supply, push supplier settles the supply issue and upgrade the issue to related person • Manage supplier deliver goods to HW at the right time, right place, high quality and provide HW required shipment document • Keep the balanced inventory at HW • Manage supplier’s delivery just in time • Manage WH inventory regularly, clear the low turnover inventory in time • Evaluate supplier’s performance regularly • Submit advanced payment and LC application in time according to PO and purchase agreement Logistics AP management (Supply Chain North Africa Region) • Adhere to policies and procedures by keeping pricing and other information pertaining to customer rates confidential. • Consolidates and processes customer data into a usable and efficient format • Evaluates data for accuracy and completeness, applying knowledge of customer or carrier specific rules for processing. • Check invoices with corresponding proof of delivery and rate sheet as per agreement payment terms and pricing policy • Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation. • Verify surcharges, rate changes and route changes agree with set contracts/agreements • Review contracts from carriers and customer's carrier contracts • Analyse, communicate and resolve process bottlenecks and breakdowns in the auditing process • Ensure compliance with internal controls, policies and procedures • Determine and resolve discrepancies in the data and potential shortcomings in customer processes • Review documents for accuracy and completeness • Drafts weekly, monthly, yearly and ad hoc audit reports. • Prepares oral or written presentations to management discussing areas of audit concern, recommending corrective action, and suggesting improvements in operations and/or cost reductions. • Develops and implements improved audit activities to increase efficiency and accuracy of analysis