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Sarah Hatem Amer

Office Manager at The International School Of Elite Education

Nasr City, Cairo, Egypt

Work Experience

  • Office ManagerFull Time

    The International School Of Elite Education

    Aug 2017 - Present -7 yrs, 11 months

    Egypt , Cairo

    • Job Details:• Supervise the day-to-day work of the administrative function in the IB school office • Coordinate admission arrangements of new applicants and schedule assessments • Establish and maintain a full record to every student with trimester report cards, prepare progress reports and hold probation plans if needed • Responsible for books and supplies procurement and ordering any needed office resources • Assist with marketing and promotion of the IB school along with marketing department • Issue and retrieve keys of lockers and rooms to students and teachers • Monitor the teachers’ attendance, manage class substitutions and report to HR department in case of repeated absences • Work with parents, teachers, and visitors to handle inquiries about IB school, requirements, and policies • Schedule meeting appointments for the IB school principle with external entities • Maintain coordinator’s calendar, screen calls, receive visitors and respond to requests for information as appropriate • Provide any needed support to IB school staff as required • Manage trimester examination schedules and issue report cards • Maintain and troubleshoot of office equipment • Handle the full examination process and students subjects registration in IBIS • Conduct parents’ and students’ orientations • Prepare classes schedules using class management system • Responsible for the purchase and renewal of online resources and programs e.g: Managebac, Kognity, Unicheck • Manage university visits for high school students
  • Senior Human Resources GeneralistFull Time

    Intermark

    Jun 2016 - Jul 2017 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:• Post jobs, screen CVs and conduct interview • Ensure new hire paperwork is complete • Create logins, staff emails, etc for new hires • Prepare performance evaluations of staff • Hold orientation sessions with new employees • Provide guidance and support to supervisors to help evaluate performance of their teams • Oversee the payroll process • Manage the separation process including collection of final documents, and conduct exit interviews
  • Senior Human Resources GeneralistFull Time

    Badr University in Cairo

    Feb 2014 - Jun 2016 -2 yrs, 4 months

    Egypt , Cairo

    • Job Details:• Identify staff vacancies and recruit, interview and select applicants. • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. • Administer compensation, benefits and performance management systems (Both full time and part time academics) • Plan, direct, supervise, and coordinate work activities of subordinates relating to employment, compensation, labor relations, and employee relations. • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment and recommend needed changes. • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. • Maintain and update human resources documents, such as organizational charts, employee handbooks or performance evaluation forms.
  • Head SupervisorInternship

    AUC- Junior Summer Program

    Jun 2011 - Jun 2012 -1 yr

    Egypt , Cairo

    • Job Details:In summer sessions AUC's Junior Summer Program is the only program in Egypt that creates balance between learning and having fun, for 22 successive years • Supervised more than 100 supervisors each summer and made sure they performed their work efficiently • Enhanced creativity of juniors of ages 6, 7, 8, 9 and 16 years through conducting group projects • Achieved successful communication with program manager, teachers and fellow supervisors through working directly in the office
  • Education

    • BA in Mass Communication and Journalism

      American University in Cairo (AUC)

      Jan 2005 - Jan 2009 - 4 yr

    • High School - IGCSE

      Modern Education Schools

      Jan 2005 

    Skills

    • Administration
    • Microsoft Word
    • Microsoft Powerpoint
    • Computer Skills
    • Internet Research
    • Presentation Skills
    • Microsoft Outlook
    • Microsoft Excel
    • Education
    • Marketing
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Intermediate

    Training & Certifications

    • HR

      American University in Cairo·2014
    • Professional Human Resources Management Certificate (PHC)

      American University in Cairo ·2014
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