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Sarah Alqayati

Last Mile Specialist & Application Support (E-Commerce) at United Grocers

Dokki, Giza, Egypt

Work Experience

  • Last Mile Specialist & Application Support (E-Commerce)Full Time

    United Grocers

    Apr 2022 - Present -3 yrs, 3 months

    Egypt , Giza

    • Job Details:- Providing technical support and troubleshooting for software applications. - Monitoring and reporting application-related issues. - Collaborating with development teams to implement fixes and updates. - Documenting issues and solutions for future reference. - Assisting in the deployment of new applications or updates. - Ensuring applications run smoothly and efficiently. - Overseeing the final stage of delivery processes, ensuring that goods reach their final destination efficiently. - Coordinating with logistics and delivery associates to optimize delivery routes. - Monitoring and tracking delivery performance and addressing issues promptly. - Following up on delivery personnel to ensure timely and accurate delivery. - Implementing strategies to improve last-mile delivery efficiency. - Analyzing data to identify trends and areas for improvement in the delivery process.
  • Education

    • Bachelor's Degree in Law

      Cairo University (CU)

      Jan 2013 

    • High School - Thanaweya Amma

      Gezira Language Schools

      Jan 2009 

    Activities

    • Team Member at Non profit Organization

      Volunteering

      Jul 2011 - Present -14 yrs

    Achievements

    Egyptian Ministry of Youth and Sports: 150 KM/30 Days Cycling Challenge.

    Skills

    • MS Office
    • Technical Support
    • Detail Oriented
    • Analytical Skills

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Advanced
    • Spanish

      Intermediate

    Training & Certifications

    • UX Design

      Udacity Digital Marketing Nano Degree·2023
    • Digital Marketing Professional Track

      Udacity Digital Marketing Nano Degree·2022
    • International Computer Driving License (ICDL)

      Russian Cultural Center (RCC)·2021
    • Digital Marketing Challenger Track

      Udacity·2021
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