Sarah Adam – Business Excellence Manager at Fellowship Logistics Company

Work Experience

Fellowship Logistics Company

Apr 2019 - Present -6 yrs, 3 months

Symrise S.A.E.

Jun 2018 - Dec 2018 -6 months

Egypt , Cairo

Symrise S.A.E

May 2015 - Jun 2018 -3 yrs, 1 month

Egypt

Job Details:- Leading the customer service and business support teams in Symrise Egypt. - Managing the local, indent and export teams. - Maintaining a service level matrix for the customers . - Analysis of forecast vs consumption. - Analysis of the the employees performance, orders handled, accuracy of forecast, accuracy of delivery and production capacity. - Enrolling deals with service providers/ third parties. - Preparing and managing contracts for Agents and Distributors.

Symrise S.A.E

Feb 2012 - Apr 2015 -3 yrs, 2 months

Egypt , Cairo

Job Details:- Handling all the business support activities to ensure the smoothness of the running business. - Handling customers requests and orders - Handling the logistical activities for export orders. - Being the connecting point between all the departments internally. - Working on the forecast processes to ensure availability of raw materials

MBA in Strategic Planning
Herriot Edinburgh University
Jan 2016 - Jan 2018 - 2 yr
BA in Finance
German University in Cairo (GUC)
Jan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
Modern Narmer Language School (MNLS)
Jan 2007