Basic Info

Sara Tawfiq

8 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales Team Assistant at Technology KAR

Experience Details

Sales Team Assistant

Sales/Retail, Marketing/PR/Advertising , Customer Service/Support

Experienced (Non-Manager)

• Prepare financial offers to customers (both individuals & businesses)
• Combine different products to create an audio.system that meets customer's requirements


Company Details

Technology KAR

Giza, Egypt

11-50 employees

Consumer Electronics , Media Production , Business Supplies and Equipment

wwww.technologykar.com

Aug 2012 to Feb 2016 (3 years 6 months)
Call Center Agent at Vodafone Egypt

Experience Details

Call Center Agent

Customer Service/Support

Experienced (Non-Manager)

• Resolved customer problems and provided guidance
• Maintained Vodafone database updated by entering information
• Participated in different campaigns, i.e. Vodafone ADSL, Open Line, and Roaming Campaigns


Company Details

Vodafone Egypt

Giza, Egypt

More than 1000 employees

Consumer Services , Telecommunications

N/A

Aug 2009 to Aug 2010 (1 year)

Education

BC in Accounting

Education Details

BC

Accounting

Ain Shams University, Egypt

B / Very Good / 75 - 85%

Accounting Financial Reporting Business Law Foundations of Marketing Auditing & Public Practice Income Tax Law Data Analytics and Information Management

N/A

Ain Shams University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Misr El Gadeeda

Egypt

2004

A / Excellent / 85 -100%

N/A

Misr El Gadeeda
2004

Training and Courses

Marketing at AUC
Aug 2016

Training/Course Details

Marketing

Aug 2016

AUC

Career and Skills Development - Marketing Program, School of Continuing Education, American University in Cairo, January 2015 – February 2016  Studying marketing practically to enhance my skills and abilities required to develop strategies and increase revenue, as well as raise the level of professionalism and growth in marketing and communications. Career and Skills Development – Digital Marketing, School of Continuing Education, American University in Cairo, July 2016 – Present  The career certificate in digital marketing enhances the skills and abilities to develop strategies that increase revenue while raising the level of professionalism and growth in the areas of market research, planning and digital and social media marketing tools.

Training/Course Details

Marketing

Aug 2016

Shaw Academy

Diploma in Digital Marketing, Shaw Academy – Practical Professional Online Education, June 2016 – Present  Digital Marketing Foundation – Designing for Conversions, Social Marketing and ORM, The Benefits of Blogging, eCommerce, Pay per Click Advertising (PPC), Search Engine Optimization (SEO), Online Affiliate Marketing, Email Marketing, Data Driven Marketing and Sales for Maximum Return, Your Strategy - Building a Platform for Success.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingBusiness DevelopmentBusiness Supplies And EquipmentCall Center AgentConsumer ElectronicsConsumer ServicesCustomer ServiceEnglishMarketingMedia ProductionMicrosoft OfficeRetailSalesSales Team AssistantSupportTelecommunications

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Fields of Expertise

Sales

Sales

: Advanced

: High

:

3-5 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Online Presence

https://www.linkedin.com/profile/view?id=AAIAAAcDA08BsHCjOE7WP3SVBWjMFNSROHp38sU&trk=nav_responsive_tab_profilehttps://www.facebook.com/sara.tawfiq.MHThttps://mobile.twitter.com/SaraTawfiq

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