Basic Info

Sara Mohamed

3 years

Helwan, Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Telesales Executive at Beyond Solution

Experience Details

Telesales Executive

Sales/Retail

Experienced (Non-Manager)

• Contact customers to promote & offer the service.
• Provide customers with service information, explaining new features.
• Convince customers of service over the phone.
• Customer Experience: work with smile offering “excellent experience” while selling to customers.


Company Details

Beyond Solution

Maadi, Cairo, Egypt

N/A

Healthcare and Medical Services, Consulting Services

www.beyond-solution.com

Dec 2016 to present (7 months)
Telesales Agent at Wasla

Experience Details

Telesales Agent

Sales/Retail

Experienced (Non-Manager)

• Contact customers to promote & offer the product.
• Convince customers of product over the phone
• Customer Experience: work with smile offering “excellent experience” while selling to customers
• Sales target: reach & exceed monthly target


Company Details

Wasla

Maadi, Cairo, Egypt

101-500 employees

Internet/E-commerce, Outsourcing/Offshoring , Telecommunications

N/A

May 2014 to Jun 2016 (2 years 1 month)
Call Center Agent at Naos Marketing

Experience Details

Call Center Agent

Customer Service/Support

Experienced (Non-Manager)

- Log customer details on the CRM.
- Handle Customer's inquires and complaints.
- Contact customers to promote & offer the product.
- Provide customers with product and service information, explaining new features.
- Convince customers of product over the phone.
- Sell product and place customer orders in computer system.


Company Details

Naos Marketing (multinational)

Maadi, Cairo, Egypt

101-500 employees

Telecommunications

N/A

Sep 2011 to Dec 2013 (2 years 3 months)

Achievements


Sales target: reach & exceed monthly target
I was the second best seller in the 2nd month of work.


Education

Bachelor of Arts in Media

Education Details

Bachelor of Arts

Media

Helwan University, Egypt

C / Good / 65 - 75%

Mass Communication Journalism Public relations Translation Human Rights

N/A

Helwan University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

safia zaghloul school

Egypt

2006

A / Excellent / 85 -100%

N/A

safia zaghloul school
2006

Certifications

EduEgypt program
Jul 2010

Certificate details

EduEgypt program

Jul 2010

N/A

N/A

N/A

ITI (Information Technology Institute)

This course includes:
- Voice

Training and Courses

Training/Course Details

Conversational English

Mar 2011

IBI (Instructive British Institute)

Conversational English

This profile is fresh!
Last update 14 days ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopArabicBusiness DevelopmentCall CenterCall Center AgentCommunication SkillsComputer SkillsConsulting ServicesConversational EnglishCustomer ServiceE-commerceEduEgypt ProgramEnglishHard WorkerHealthcare And Medical ServicesHuman ResourcesInternetMediaMicrosoft OfficeNaos MarketingNegotiatorOffshoringOrganizerOutsourcingProblem SolverRainRetailSalesSupportSurfing The InternetTeam PlayerTelecommunicationTelecommunicationsTelesalesTelesales AgentTelesales Executive

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

1-3 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

1-3 years

Telecommunication

Telecommunication

: Expert

: Extreme - I love it!

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Call Center

Call Center

: Expert

: Extreme - I love it!

:

1-3 years

Telesales

Telesales

: Expert

: Extreme - I love it!

:

1-3 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

1-3 years

Telecommunications

Telecommunications

: Expert

: Extreme - I love it!

:

1-3 years

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Organizer, Problem Solver, Team Player

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