Sara Atef Omer
Fresh Graduate
Helwan, Cairo, EgyptWork Experience
secrtaryFull Time
association of rehab quran
Nov 2014 - Present -10 yrs, 7 months
Egypt , Cairo
- Job Details: Manage files and other records of attendance and participant af children and teachers . Reciving complaints or requests from te parents . Receiving academic expenses Preparation of incoming and outgoing of tools and expenses Decorating the nursery. Ascertain the availability of tools and needs of the working place Prepair reports about teachers
customer service representativeFull Time
- Job Details: Asking customers questions in order to build a better understanding of their needs. Handle customer inquiries, complaints, billing questions and payment extension/service requests Dealing efficiently with questions and queries from customers. Keeping up to date with all the company's products, services and procedures Promoting the company’s products and services to customers. Handling objections professionally.
Education
Bachelor's Degree in Human Resources
Sadat Academy for Management Sciences (SAMS)Jan 2010 - Jan 2013 - 3 yr
High School - Thanaweya Amma
asmaa secondary schoolJan 2009
Activities
trainee at Sadat Academy for Management Science , Simulation
Student Activity
Mar 2013 - May 2013 -2 months
Customer Service at QNB ALAHLI
Volunteering
Jul 2012 - Aug 2012 -1 month
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
professional dploma in hman resources management
Sadat Academy for Management Science·2014IC3
CTC Academy·2013Advanced cource inHuman Resources Management
Sadat Academy for Management Science·2013Summer Training
NSGB ·2012English
IBI ,Instructive British Institute ·2009