Sara mostafa

Senior operations officerFull Time

• Job Details:Responsible for reception area and assisted in processing visa applications, answering inquiries, and providing guidance on embassy procedures and requirements • Handling VIP customers’ requests and inquiries. • Reviewing and checking the visa papers submitted to the embassy, Managed communication with clients in-person, offering clear and accurate information and Resolved customer complaints and concerns in a timely and effective manner to achieve high level of customer satisfaction. • Coordinating between Saudi Arabia embassy and the branch, offered administrative support, including scheduling appointments, managing records, and ensuring timely follow-ups. • Reporting to the embassy by daily updates.

Assistant Operation ManagerFull Time

• Job Details:coordinate and assist in hotel events and any conferences (new year party, Christmas tree lighting, Christmas dinner, valentine dinner and government conference. • the direct connection between the F&B operation, banquet operational and sales team. • plan, organize and manage all activities within the outlets achieving maximum guest satisfaction by providing the high quality, presentation and service required by the hotel, achieve guest satisfaction by providing help and solving any problem in a professional way • report directly to events and banquets manager. • coordinating all aspects of food beverage operation and maximizing F&B revenue. • handling administrative tasks, meetings, paperwork, etc. • conduct training for staff.

Hr SpecialistFull Time

• Job Details:• Reporting to recruitment team manager and talent acquisition manager. • Design and create job description. • Responsible for all recruitment cycle. • Conduct phone interviews and face to face interviews.