Sara Ashraf Sobhy
Translator (Italian-Arabic) at Freelance
Hadayek Alkobba, Cairo, EgyptWork Experience
Customer Service SpecialistFull Time
Booking.com (Italian Customer Service)
Feb 2021 - Present -4 yrs, 4 months
Egypt , Cairo
- Job Details:Handle guests complaints and support guests and partners with their queries related to additional travel advice, modifications, cancellations etc.
Customer Service RepresentativeFull Time
Amazon.it
Jul 2020 - Feb 2021 -7 months
Egypt , Cairo
- Job Details:Retail Outsource customer service representative for Amazon.it was about helping solve clients' problems such as: locating a package; cancelling orders, returning an item; assisting a delivery driver to get a package to a customer on time and other queries.
Reservation OfficerFull Time
EgyThai Tours & Travel
Nov 2018 - Jan 2020 -1 yr, 2 months
- Job Details:My role is to assist customers with planning and booking reservations (Hotels , Tours , Transfers )
Call Center Agent - Travel ConsultantFull Time
Tres Jolie Travel Agency
Nov 2017 - Oct 2018 -11 months
Egypt , Cairo
Education
BA in Italian Language & Literature
Cairo University (CU)Jan 2013 - Jan 2017 - 4 yr
Languages
English
AdvancedItalian
Advanced