SD

Sara Salah Diab

Application technical support at United Grocers

Sheikh Zayed, Giza, Egypt

Work Experience

  • Application technical supportFull Time

    United Grocers

    Sep 2023 - Present -1 yr, 9 months

    Egypt , Giza

    • Recruitment OfficerFull Time

      Go Partners

      May 2023 - Aug 2023 -3 months

      Egypt , Giza

      • Job Details:• Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews. • Posted job openings, screened resumes and scheduled interviews to fil positionswith qualified candidates. • Assisted with writing job postings and jobdescriptions for boards.

    • Travel AdvisorFull Time

      Almosafertrip

      Aug 2022 - May 2023 -9 months

      Egypt , Giza

      • Job Details:• Booked flightsusing booking engines and GDS system. • Resolved travel problems, processed complaints, and issued refunds to maintain customer satisfaction. • Responded promptly to client calls and emails requesting new travel. • arrangements or changes to existing itineraries to provide optimal customer service.

    • Global crisis Management specialistFull Time

      Swvl

      Oct 2021 - May 2022 -7 months

      Egypt , Cairo

      • Job Details:• Dealing with unexpected and severe situations that threaten the company. • Responding efficiently and accurately to customers, providing possible solutions, and minimizing the damage that the crisis causes. • Reporting all received cases to higher management and following up with the affected customers.

      • Education

      • Bachelor's Degree in Accounting

        Cairo University (CU)

        Jan 2020 

      Skills

      • Customer Care
      • Human Resources (HR)

      Languages

      • English

        Advanced

      Training & Certifications

      • HR workshop

        Egyptian Business School·2023

      • Microsoft Office diploma.

        Joy team·2020

      • English course

        American University in Cairo·2018
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