Sara Hassan Mubarak

Talent Acquisition SpecialistFull Time

• Job Details:- Conduct talent assessments to identify skills gaps and opportunities.  Manage performance appraisals and guide improvement strategies.  Analyze HR data to measure initiative effectiveness.  Manage performance appraisals and guide improvement strategies.  Conduct employee engagement surveys and analyze results to develop actions plan

Human Resources GeneralistFull Time

• Job Details:• Compliance with UAE labor law • Oversee and lead the recruitment process • Prepare the employment offers, labor cards, visa and responsible for the hiring process • on boarding and induction, the new joiners • Maintain the monthly HR attendance and monitor the team’sleaves and absence • Create and maintain confidential filling system forteam member'sfiles, records and documents, and ensure its adherence with the company’sstandards. • Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendationsthat will enhance performance and provide added value to the individual and the company • Perform quarterly and annual employee performance reviews. • Assist in determining training requirements and support training initiatives • Mange the leave’s process(prepare the finalsettlement - Exit interviews) • General HR Tasks(preparing Salaries certificate – non objection letters – experience letters)

Customer Service RepresentativeFull Time

• Job Details:• Build sustainable relationships and trust with customer accounts through open and interactive communication. • Handle customer complaints, provide appropriate solutions and alternative Follow up to ensure resolution. • Attracts potential customers by answering product and service questions and suggesting information about other products and services. • Provide feedback and suggestions to develop and improve customer experience in respect of call trends. • Use time proactively and efficiently to deliver on service target. • Meet defined KPIs and sales.