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Sara Hisham

Client Care Specialist at Goodsmart

Nozha, Cairo, Egypt

Work Experience

Mighty Foods

  • Trade Marketing specialistFull Time

    Sep 2024 - Present -9 months

    Egypt , Cairo

    • Job Details:• Conduct market research to identify customer preferences, competitor activities, and emerging trends. • Plan and coordinate in-store promotions, merchandising, and product displays. • Event Management.

  • supplier relationship specialistFull Time

    Sep 2023 - Sep 2024 -1 yr

    Egypt , Cairo

    • Job Details:• Making orders and handling shipments with the suppliers. • Managing Events to make an exposure for the company products. • Create a professional connection with new suppliers.

  • Client Care SpecialistFull Time

    Goodsmart

    Apr 2022 - Present -3 yrs, 2 months

    Egypt , Cairo

    • Job Details:• Receiving calls and processing customer requests • Conducting sales calls to attract new customers • Handling customer calls • Supporting and coordinating with the operations department

  • Sales ExecutiveFull Time

    Concept Developments

    Apr 2021 - Sep 2021 -5 months

    Egypt , Cairo

    • Job Details:• Help clients purchase, rent, or sell properties. Advise clients about market conditions, conduct walkthroughs, and provide guidance and assistance through buying, selling, or leasing properties.

  • Sales RepresentativePart Time

    I.call outsource

    Jan 2017 - Mar 2018 -1 yr, 2 months

      • Education

      • Bachelor's Degree in Literature

        Ain Shams University (ASU)

        Jan 2016 - Jan 2020 - 4 yr

      • High School - Thanaweya Amma

        Yehia Al Rafie Language School

        Jan 2016 

      Achievements

      -Security committee member in the Local Organizing Committee 27th MEN’S HANDBALL WORLD CHAMPIONSHIP – EGYPT 2021 _A Volunteer at the accommodation team at the UIPM Pentathlon World Championship Cairo 2021 _Team Liaison Officer of the Tunisian team in the Special Olympics 1st Pan African Games Egypt 2020 _A volunteer Usherette in Organizing Class 2015-2019 graduation ceremony at the Faculty of Arts English Department Ain Shams University. _An Organizing member at the "Varieties of Irishness: Cultural & Literary Contexts" Symposium at the Department of English Language and literature Ain Shams University.

      Skills

      Languages

      • English

        Fluent

      • Arabic

        Fluent

      Training & Certifications

      • Basic Amadeus (B+)

        Egyptair training center·2022

      • Professional Diploma in Fares and Ticketing.

        Egyptair Training centre·2022

      • Public Relations

        VIP Lounges at Cairo International Air Port·2018
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