SM

Sara Mostafa

banking back office operations executive

Dubai, United Arab Emirates

Work Experience

  • banking back office operations executiveFull Time

    HSBC BANK

    Mar 2018 - Jul 2018 -4 months

    Egypt

    • Job Details:Acquire and update knowledge on procedures related to relevant process. Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set. Participate in team meeting / team activities and work towards sustaining team spirit. Provide service to customers by focusing on resolving requests efficiently, accurately, and professionally. Ensure that each work is completed in accordance with established procedures and standards. Meet targets on productivity and accuracy as per the targets and metrics defined for the process.
  • HR ADMINISTRATOR COORDINATORFull Time

    SECC GROUP

    Oct 2017 - Mar 2018 -5 months

    Egypt

    • Job Details:Respond to internal and external HR related inquiries or requests and provide assistance Redirect HR related calls or distribute correspondence to the appropriate person of the team Assist supervisors in performance management procedures Schedule meetings, interviews, HR events etc. and maintain the team’s agenda Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc. Organize & coordinate Training and Development programs.
  • HR ADMINISTRATORFull Time

    Dorra Group

    Oct 2016 - Oct 2017 -1 yr

    Egypt , Cairo

    • Job Details:Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines Maintain confidentiality and security of employee and property records, files, and information Maintains employee files and database. Schedule interviews and applicant testing. Ensure all personal files are kept up-to-date at all times. Create new employee personnel file Assist in recruitment administration by inviting applicants, prepare offer letters and contracts. Support all co-workers and treat them with dignity and respect
  • Education

    • Bachelor's Degree in BUSINESS ADMINISTRATION

      British University in Egypt (BUE)

      Jan 2016 

    Skills

    View More

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    Share this Profile