Sara Mamdouh Dabies
Global project manager - SAAS-Edtech- Customer success Manager
Obour City, Cairo, EgyptWork Experience
Global Software Project ManagerFull Time
Classera for software solutions
Mar 2021 - Present -4 yrs, 3 months
Regional Customer success managerFull Time
Skolera for software solutions
Jul 2017 - Feb 2021 -3 yrs, 7 months
Education
Bachelor's Degree in computer science
El Shorouk Academy (SHA)Jan 2011
Achievements
Leading the Customer Success team that: Serves over 35+ countries in Africa, APAC & ME And achieved 56+ Success Stories across different Educational Organizations Remotely and on premises: 6 Big accounts with over 1500,000+ Students in Ministries of Education in Pakistan / Djibouti / Lebanon / Uzbekistan As well as Ministries of Higher Education in Sudan / Mauritania 10+ Universities and Faculties with 12,000+ Students and 40+ Schools (K-12) with 10,000+ students in Africa / APAC and ME Enabled 35+ Channel Partners (5 Distributors and 10 partners in Africa as well as 10 partners in APAC and 10 partners in ME)
Skills
- Project Management
- Customer Support
- Customer Relations
- solution delivery expert
- Team Leadership
- Business Adminstration
- Business Coordination
- Operations Management
- Product Launching
- Technical Support
Languages
Arabic
FluentEnglish
FluentFrench
Intermediate