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Sara Elgazzar

Customer Service Agent at Edutech Labs Fze

Agami, Alexandria, Egypt

Work Experience

  • Customer Service AgentFull Time

    Edutech Labs Fze

    Jul 2023 - Present -1 yr, 11 months

    • TraineeInternship

      West Delta Electricity Production Company

      Aug 2021 - Sep 2021 -1 month

      Egypt , Alexandria

      • Job Details:- Explored the overall cycle of electricity production.

    • TraineeInternship

      Pharmaoverseas.official

      Jul 2021 - Aug 2021 -1 month

      • Job Details:- Attended technical and non-technical workshops. - Explored warehouse and learned about warehouse management and workflow.

    • TraineeInternship

      PROMETEON TYRE GROUP

      Aug 2020 - Sep 2020 -1 month

      • Job Details:- Gained knowledge about factory processes and tyre components, and contributing digital technologies. - Researched and prepared multiple reports in Industry 4.0, OEE, safety devices, different types of gears and their applications, and how to improve the performance of the wheel on the road.

      • Education

      • Bachelor's Degree in Production Engineering

        Faculty of Engineering, Alexandria University

        Jan 2017 - Jan 2022 - 5 yr

      Activities

      • Marketing and media unit member at Success Training Programs Team (STP)

        Volunteering

        Dec 2018 - Jul 2022 -3 yrs, 7 months

      • Graphic Designer at University Center for Career Development (UCCD)

        Volunteering

        May 2021 - May 2022 -1 yr

      • Volunteer at Ministry of Youth and Sports

        Volunteering

        Sep 2020 - Sep 2021 -1 yr

      Skills

      • Microsoft Office
      • Time Management
      • Teamwork
      • Digital Marketing
      • Graphic Design
      • Excellent research skills
      • Leadership
      • Presentation & Communication Skills
      • SolidWorks
      • AutoCAD
      View More

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • Excel Skills for Business: Intermediate

        Macquarie University·2022

      • Excel Skills for Business: Essentials

        Macquarie University·2022

      • Supply Chain Course

        AmCham Egypt·2021

      • Maharat min Google Fundamentals of Digital Marketing

        Lumas·2020

      • Marketing Professional Course

        AmCham Egypt·2020

      • Being unique in your career

        Ministry of Youth and Sports·2020

      • Discover and upgrade your skills

        Ministry of Youth and Sports·2020

      • Skills Development

        Ministry of Youth and Sports·2020

      • Work Environment Keys

        Ministry of Youth and Sports·2020

      • Content Marketing

        Viral Agency·2020

      • Social Media Strategy Certification

        HubSpot Academy·2020

      • SOLIDWORKS Advanced

        Faculty of Engineering, Alexandria University, Egypt·2019
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