
Sara Khaled
Network Change Implementation Owner at Orange Business Services
Sheikh Zayed, Giza, EgyptWork Experience
Network Change Implementation OwnerFull Time
- Job Details:• Implement change requests for LAN and WAN • Perform the pre-checks and prepare implementation plans. • Perform the post-implementation checks • Troubleshoot network issues • Manage customer escalations • Meet customer SLA • Maintain a high level of quality • 24/7 customer support • Monitor and report quality of first-time right, on-time change implementation • Guide the field Engineer for all scheduled change activities
Audio Visual Systems EngineerFull Time
Telecommunication Engineering Consultant Office
Dec 2019 - Jan 2021 -1 yr, 1 month
Egypt , Cairo
- Job Details:• Prepare Audio Visual & Public Address systems proposals • Prepare submittals and tender packages • Prepare shop drawings for Audio Visual & Public Address systems Training: • Biamp Audia Training • Biamp TesiraForte Training • Biamp Vocia Training • Biamp VOIP Training • Extron A/V Associate • Extron ProDSP Principles • Extron XTP Design Engineer
Education
Bachelor's Degree in Communication Engineering
Ain Shams University (ASU)Jan 2019
High School - Thanaweya Amma
Narmer Language SchoolJan 2014
Activities
Logistics Member at Pirates
Student Activity
Oct 2018 - Jul 2019 -9 months
Public Relations Member at AYB Alashanek ya balady
Student Activity
Sep 2015 - Aug 2016 -11 months
Languages
English
AdvancedFrench
Beginner
Training & Certifications
Linux Basic Fundamentals
Udemy·2019CCNA
Networkers·2019Sales Intern
Vodafone·2018Networking basics
IDSC “Information and Decision Support Center”·2017Innovation and Entrepreneurship sessions
InnovEgypt·2016Intel Youth enterprise Program sessions
Intel·2016Career development sessions
Injaz·2016