Sara Khairat

Tenant and Customer Relations ManagerFull Time

• Job Details:- Build and maintain strong relationships with commercial tenants to ensure satisfaction and long-term retention. - Address tenant inquiries, resolve disputes, and provide excellent customer service to enhance tenant experience. - Ensure lease compliance by monitoring tenant adherence to contracts and property regulations. - Coordinate with operations and maintenance teams to address tenant requests and property issues efficiently. - Develop and execute engagement initiatives to foster a vibrant and collaborative commercial community. - Manage communication channels to keep tenants informed about property updates, events, and policies. - Support marketing and leasing efforts by assisting in attracting and retaining high-quality commercial tenants.

Tenant and Customer Relation ManagerFull Time

• Job Details:- Built strong relationships with tenants, ensuring their needs were met and fostering a positive living and working environment. - Developed and executed tenant retention strategies, enhancing long-term client satisfaction and loyalty. - Handled tenant inquiries and disputes with professionalism, ensuring timely and effective resolutions. - Collaborated with maintenance and operations teams to provide efficient solutions for tenant requests and property issues. - Organized community events and tenant engagement programs to promote a sense of community within residential and commercial properties. - Managed communication channels to keep tenants informed about updates, events, and property developments. - Supported the development of marketing strategies to attract new tenants and maintain high occupancy rates.

Senior Sales OperationFull Time

• Job Details:- Directed sales operations for major projects, ensuring seamless execution and alignment with strategic goals. - Collaborated with the marketing team to design and implement campaigns that aligned with sales objectives, increasing lead quality and conversion rates. - Contributed to the creation of marketing materials, such as presentations and proposals, to support client engagement and business development. - Optimized CRM systems to improve pipeline management and enhance lead tracking, resulting in better sales and marketing integration. - Prepared in-depth sales performance reports and forecasts, helping senior leadership make informed decisions. - Led a team of junior officers, providing mentorship and ensuring consistent performance in line with company targets. - Coordinated with marketing and sales teams to analyze market trends and customer insights, aligning strategies to meet market demands.