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Sara Ibrahim Aboghanim

Training Center Manager at Teleperformance - Egypt

Nozha, Cairo, Egypt

Work Experience

  • Training Center ManagerFull Time

    Teleperformance - Egypt

    Sep 2020 - Present -4 yrs, 9 months

    Egypt , Cairo

    • Job Details:Manage and audit trainers' performance during training according to the (COPC) guidelines, analysing and reporting training feedback to update training experience accordingly, dealing with the client requests to accommodate their training processes Manages Training Plans and Assets Conducting TNA
  • Sales Team LeaderFull Time

    Expert

    Oct 2017 - Aug 2020 -2 yrs, 10 months

    Egypt , Giza

    • Education

      • Bachelor's Degree in Languages

        Ain Shams University (ASU)

        Jan 2018 

      Skills

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      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • German

        Intermediate

      Training & Certifications

      • Lean Six Sigma Black Belt

        IQF·2024
      • Quality Management Diploma

        IQF·2024
      • Agile Project Management Foundation

        PMI·2023
      • Agile Project Management Foundation

        2023
      • Accredited Certifier

        Teleperformance·2022
      • Lean Six Sigma Yellow Belt

        COPC·2022
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