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Sara Alaa Hussien

Senior Guest Relation Specalist at As-salam International Hospital

Ain Shams, Cairo, Egypt

Work Experience

As-salam International Hospital

  • International Relations SpecialistFull Time

    Aug 2023 - Present -1 yr, 10 months

    • Senior Guest Relation SpecalistFull Time

      May 2015 - Present -10 yrs, 1 month

      Egypt , Cairo

      • Job Details:My responsibility is to make sure that our patients don't face any problems with our services and if that happened i direct the problems to the manager of the departments which the patients complained from to solve the problem and make sure that it will not repeat again and return to the patient to give him the feedback Take the patient's feedback before they left the hospital and it helps the hospital to improve the services Make a round on the patients in their rooms

    Education

    • Bachelor's Degree in mass communication

      Cairo University (CU)

      Jan 2011 - Jan 2015 - 4 yr

    • bs in mass communicatio

      Cairo University (CU)

      Jan 2011 - Jan 2015 - 4 yr

    • High School - Thanaweya Amma

      talaa modern school

      Jan 2011 

    Skills

    • Customer Care
    • Customer Support
    • Guest Satisfaction
    • Problem Solving

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • photoshop and illustrator course

      resala charity·2017
    • photoshop course

      taha world misr al gdeda·2017
    • public relations at Egypt Air

      Egypt Air·2014
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