Sara Abdelaziz – Telemarketing at National Bank of Egypt

Work Experience

National Bank of Egypt

Jun 2017 - Present -8 yrs

Egypt , Giza

Job Details:Communicate with customers via telephone and through social media to familiarize them with the service provided by the bank, which is the installment of purchases through credit cards, completion of all procedures and implementation by telephone and answering some customer inquiries that can be transferred to customer service representatives

National Bank of Egypt

Mar 2014 - Jun 2017 -3 yrs, 3 months

Egypt , Cairo

Job Details:Responding to customers inquiries about their banking transactions, services and products provided through the bank, Within my competence and responsibility following up customer complaints and linking the customer with all the departments of the bank concerned with the highest possible quality and the lowest possible time and achieving the highest satisfaction possible for the client

Unipro Egypt

Jan 2013 - Mar 2014 -1 yr, 2 months

Egypt , Cairo

Multi promotion service

Feb 2011 - Jan 2012 -11 months

Egypt , Cairo

Job Details:The implementation of complete programs for internal and external tourism and follow-up procedures with all departments concerned from the beginning of booking airline tickets and booking hotels and a comprehensive integrated entertainment plan to conduct a survey on the advantages and disadvantages of the program from the point of view of the client so that we can provide the highest level of service possible