SH

Sara Hesham

Customer Service Representative at Sutherland

Alexandria, Egypt

Work Experience

  • Customer service team trainerFull Time

    Nile projects & trading company ( automative department)

    Sep 2023 - Present -1 yr, 9 months

    • Operation senior customer serviceFull Time

      Nile projects

      Apr 2021 - Present -4 yrs, 2 months

      Egypt , Alexandria

      • Customer Service RepresentativeFull Time

        Sutherland

        Aug 2019 - Present -5 yrs, 10 months

        • Telesales RepresentativeFull Time

          Etisalat misr

          Jun 2019 - Aug 2020 -1 yr, 2 months

            • Education

            • Diploma in Busniess /Human Resources

              faculty of commerce english section

              Jan 2019 

            • Bachelor's Degree in Business / Human resources

              faculty of commerce english section

              Jan 2015 - Jan 2019 - 4 yr

            Skills

            • Problem Solving
            • flexibility
            • Communication
            • Leadership
            • Work under pressure
            • Emotional intelligence

            Languages

            • English

              Advanced

            Training & Certifications

            • Finance

              Petromaint·2018

            • Customes

              El Amrya for petrol·2018

            • Banking

              Petromaint·2015
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