Sara Fouad Halim

Mediterranean

• Reservation SupervisorFull Time

  Mar 2014 - Dec 2016 -2 yrs, 9 months

  Egypt , Alexandria
• Senior Reservation Full Time

  Mar 2011 - Mar 2014 -3 yrs

  Egypt , Alexandria

  • Job Details:• Responsible for handling reservation. • Responsible for processing room reservation by fax, phone, email and mail. • Accepting and keeping records of advanced deposits on reservations. • Cooperate with the group of sales managers and help in walk-in basis reservations. • Checking for the guarantees of credit cards of reservations. • Used proper procedures to change or cancel reservations. • Coordinating the convention and conference groups in block reservations. • Processing and filling paperwork correctly. • Handling customer concern properly. • Executing strong customer service abilities.