
Sara Magdy Habib
Call Center Team Leader for BCD account
Heliopolis, Cairo, EgyptWork Experience
Call Center Team Leader for BCD accountFull Time
East West – BCD Global Travel Egypt
Jan 2019 - Jun 2021 -2 yrs, 5 months
- Job Details:• Worked with BCD Global Accounts • Emergency after working hours for 6 months • For 6 months my off time was only 6 hours for 1 day per week • Financial Closing All the file (With supplier , client and finance department) • Financial closing all requests by Invoice, Cash and Cheque. • Hotel Booking through GDS’s, hotels directly and third party. • Ticketing Amadeus and Saber System. • IATA, BSP user. • Visa, Transfers, Meetings, Dinners, Sightseeing... Etc. • Handling groups from A to Z (air, hotel, visa, dinners, meetings, transfers, collecting money from the client (Cash or cheque), extra spouses, closing the financial with the accountant department ….etc. all the logistics for the group).
Operation Manager for Meeting and Events at Liberty EventsFull Time
Liberty Events
Oct 2017 - Dec 2018 -1 yr, 2 months
Egypt , Cairo
- Job Details:• • Tour leader for group Outgoing and Inbound • Financial Closing All the file ( With supplier , client and finance department) • Ticketing Amadeus and Saber System • IATA, BSP user • Worked with corporates and as implant (mainly Pharma and petrol) • Hotel Booking through GDS’s, hotels directly, and third party • Visa, Transfers, Meetings, Dinners, Sightseeing... Etc. • Handling groups from A to Z ( air , hotel , visa ,dinners , meetings , transfers , collecting money from the client ( Cash or cheque) , extra spouses , closing the financial with the accountant department ….etc. all the logistics for the group) • Handling Individuals and honeymooners ( air, hotel , visa ,sightseeing…etc. all the logistics for the trip) • Revising clients and suppliers contracts. • Working on the company yearly budget, profile and website upload.
Marketing assistantFull Time
Servier Egypt Scientific Company
Jan 2015 - Sep 2017 -2 yrs, 8 months
Egypt , Cairo
- Job Details:• Marketing assistant for 2 product managers in 2 different medical products units. • Data entry for them. • Coordinator in meetings, schedule priorities. • Assist the Medical representatives in there sheets, IPADs, approvals…. Etc. • Organizing events and business travels for both of the managers. • Follow up management approvals and agenda. • Perform general office duties for both as ordering supplies database systems…etc. • Assisting in translating some required articles for the work Flow. • Assisting in marketing field and flyers designs. • Revise on all the received designs before giving the printing order (colors, material, spelling & content )
Senior Event Planner & Tour LeaderFull Time
Carlson Wagonlit Travel Agency
Jan 2006 - Dec 2014 -8 yrs, 11 months
Egypt , Cairo
- Job Details:• Ticketing and Hotel Booking • Working on individual & groups reservations • Reservation includes tickets , hotel ,visas ,car rental & tours • Moving through different departments to be able to get the best experience • Working in BTC for individual reservations. • Moved to Oracle corporate account department • CWT oracle department served Oracle Egypt employee, Gulf area, Middle East & Africa. • Moved to Novartis corporate seeking dealing with groups. • Than last moved to CWT Meeting & Events Department from 2008 till now. • Rewarded with the outstanding team of the year. • Spent over 8 months was the only one working for ticketing • Was the only one in the department that have experience in hotels reservation, ticketing, visas, car rental & tours • Had the responsibility of the whole office for 10 days alone.
Education
Bachelor's Degree in english literature
Ain Shams University (ASU)Jan 2000 - Jan 2006 - 6 yr
High School - Thanaweya Amma
Armenian catholic sister's schoolJan 2000
Languages
English
FluentArabic
FluentFrench
Intermediate
Training & Certifications
IATA,Business writing,Sales,Excel,Admin,marketing
b2b·2007