
Sara Fathy Nafea
Customer Support Representative at Etisalat Global Services
Faisal, Giza, EgyptWork Experience
Recruitment SpecialistFull Time
- Job Details:•Sourcing and reaching out to qualified candidates for current open roles. •Serving as a go-between for candidates and hiring managers. •Coordinating the hiring process end-to-end. •Building and reporting on quarterly and annual hiring plans •Creating and publishing job ads in various portals. •Networking with potential hires through professional groups on social media and during events. •Collaborating with hiring managers to set qualification criteria for future employees. •Screening resumes and job applications •Conducting initial phone screens to create shortlists of qualified candidates. •Interviewing candidates in-person for a wide range of roles (junior, senior and executive). •Tracking hiring metrics including time-to-hire, time-to-fill and source of hire
Human Resources GeneralistFull Time
Focus Egypt
Dec 2021 - Jul 2023 -1 yr, 7 months
Egypt , Cairo
- Job Details:- Managing recruitment process. - Assist with all internal and external HR-related inquiries or requests. - Assist with performance management procedures. - Produce and submit reports on general HR activity. - Maintain both hard and digital copies of employees' records.
Customer Support RepresentativeFull Time
- Job Details:Customer Care Representative who serve and support Etisalat customers at UAE.
Telesales AgentFull Time
- Job Details:Contact students to offer Noon Academy services to them and help them to subscribe for the service.
Education
Technical Diploma in Human Resources
Winners Human ResourcesJan 2023 - Jan 2023 - 0 Month
Bachelor's Degree in Commerce
Cairo University (CU)Jan 2021
High School - Thanaweya Amma
Om El-Abtal ShcoolJan 2017
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Human Resources
OGTich company·2019