Sara Farag

crm agent

• Job Details:Work with different employees to enhance customer care, sales, and marketing based on the CRM data. Make sure the CRM’s data is accurate and reliable. Act as a point of resource to other departments in the company relating to customers and the CRM software.

administrative assistant

• Job Details:Organized and maintained both physical and virtual files and records to ensure easy access and compliance with company policies. Coordinated with various departments to streamline communication and workflows. Developed and implemented an efficient filing system to manage company documentation. Submitted and reconciled expense reports, ensuring timely processing and accuracy. Managed projects by monitoring progress, setting deadlines, and ensuring deliverables were met. Handled people management tasks, including team coordination and conflict resolution.

jewelry assistant

• Job Details:Handled customer and supplier payments efficiently, ensuring timely processing and accurate record-keeping. Maintained detailed inventory records of raw materials to support production and minimize discrepancies. Utilized strong negotiation and persuasion skills to build favorable relationships with suppliers and clients. Managed and created engaging social media content in English, increasing brand visibility and customer engagement.