Sara Mohamed Ashraf

Senior Account Manager (Editorial)Full Time

• Job Details:-Serve as the lead point of contact for all customer account management matters. -Build and maintain a strong, long-lasting client relationship. - Checking the submitted manuscripts in terms of authors list, missing data and manuscript titles. - Handling communications with customers and internal departments via email. - Assign the approved manuscript to the appropriate editor. - Follow up on the editorial workflow at all stages to ensure timely completion of the process. - Act as a liaison between authors, editors and reviewers during the whole review process. - Act as a liaison between authors of accepted manuscripts and the production unit in order to ensure receiving all materials required to proceed with the production cycle. - Work collaboratively with the Business Development unit in order to handle all cases related to the launched Special Issues. - Work collaboratively with the Information Technology department in order to resolve complaints of all users.

Data Entry SpecialistFull Time

• Job Details:- Perform all data entry related tasks including sorting, proofing, updating, mailing, and storing. - Maintain Data Files Accurately. - Compile, sort, verify, and correct data to be entered. - Review data for completeness and accuracy.