Sara Ahmed Hussien

Marketing Internship

Heliopolis, Cairo, Egypt

Oct 2021 - Feb 2022 -4 months

Egypt , Cairo

Job Details:▪ Welcoming guests in a polite and friendly manner. ▪ Tending to guests' comfort and assisting them with any questions or problems. ▪ Monitoring the guests' activity to ensure the safety of the event. ▪ Enforcing event rules and relevant health and safety regulations. ▪ Ensuring that the venue is neat and organized. ▪ The ability to manage crowds and remain calm in stressful situations.

Mipel

Aug 2020 - Jun 2021 -10 months

Job Details:▪ Addressed and resolved escalated customer complaints and worked to restore satisfaction. ▪ Set clear expectations for team performance conducting periodic evaluations and implemented corrective actions or merit increases. ▪ Maintained store standards in merchandising, security, and visual presentation. ▪ Achieving business and customer needs, properly organizing schedules, inventory, and team assignments to handle expected demands. ▪ Managed customer experiences with a close eye on the customer and team member interactions, and methods of engagement