Sara Hesham Abdelhalim
Customer service
Maadi, Cairo, EgyptWork Experience
Customer serviceFull Time
WE Egypt
Jun 2021 - Sep 2021 -3 months
Egypt , Cairo
- Job Details:Achieving my goals and a green score card when it comes to the quality of service. • Dealing with all types of customers and experienced on how to handle all types of customers using soft skills techniques and ways to handle the customer and to deliver customer satisfaction.
Financial AnalystFull Time
MCDR misr for central clearing and Depository
Aug 2019 - Sep 2019 -1 month
Egypt
- Job Details:providing professional, and high-quality service that meet customer's requirements and exceeds their expectations. • developing the relationship with customers and ensuring that customer's profiles are updated.
TraineeFull Time
Alahli United bank
Jul 2018 - Sep 2018 -2 months
Egypt , Cairo
- Job Details:Receiving and processing all kinds of banking transactions such as verifying transactions, managing checking and savings account withdrawals and deposits. • Identify customer needs and fulfilling it with proper bank's products services. • Handle customer requests/inquiries related to their accounts, products & services in a professional manner & serving all customers regardless of segment up to the level of their full satisfaction.
Education
Bachelor's Degree in Economics
Helwan UniversityJan 2020
Achievements
Master degree student at economics department in helwan university
Skills
Languages
English
FluentArabic
Fluent
Training & Certifications
Mos
Microsoft·2021