SE

Sapreen Eprahim

Follow-up Team & Trainer at Vodafone

Cairo

Work Experience

  • Follow-up Team & Trainer

    Vodafone

    Sep 2023 - Present -1 yr, 9 months

    • Job Details:Lead follow-up initiatives within the corporate customer service department, ensuring that all customer issues are resolved promptly and efficiently. Trained and mentored new team members, helping them to adapt to the corporate environment and understand Vodafone’s customer service protocols.
  • Customer Support Representative

    Vodafone

    Jan 2022 - Dec 2022 -11 months

    • Job Details:Provided customer service support to international clients, ensuring high satisfaction levels.
  • Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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