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Sandy Samir Abdo

Junior Accountant

New Nozha, Cairo, Egypt

Work Experience

  • Junior AccountantFull Time

    Medi Go Clinic

    Aug 2023 - Present -1 yr, 10 months

    Egypt , Cairo

    • Customer Support RepresentativeFull Time

      Raya Customer Experience

      Apr 2021 - Jul 2023 -2 yrs, 3 months

      Egypt , Cairo

      • Job Details:My responsibilities was: 1) Handling 90+ call per shift. 2) Achieving 100% customer satisfaction 3) Answer all customer's inquires 4) Submitting complaints on CRM system whenever needed to solve the customer's complaint 5) Follow up with the customer till making sure the issue is solved 6) Cross-Trained new hires
    • Education

      • Faculty of Commerce - English Department - Ain Shams University in Business

        Ain Shams University (ASU)

        Jan 2019 - Jan 2023 - 4 yr

      • High School - Thanaweya Amma

        Our lady of perpetual succor school

        Jan 2019 

      Skills

      • Communication
      • Multitasking
      • Time Managemet
      • MS Office
      • Problem Solving
      • Accounting
      • Finance
      • Team Leadership
      • Customer Service
      • Customer Satisfaction
      View More

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • French

        Intermediate
      • Spanish

        Beginner

      Training & Certifications

      • Soft Skills

        ASU Career Center·2023
      • Entrepreneurship

        Commercial International Bank·2022
      • Financial Inclusion

        Commercial international Bank·2021
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