
Sandy Tarek sobhy Aziz
It Technical Support Engineer
Zaytoun, Cairo, EgyptWork Experience
It Technical Support EngineerFull Time
TheWayOut
Oct 2019 - Aug 2020 -10 months
Egypt , Cairo
- Job Details:Summary of job description: ----------------------------------------- Monitoring and maintaining the IP network, servers and any telecommunication equipment . Handling all technical issues with ADSL and Leased Line . Handling all technical issues for E-mail and Domain ‘s client . Handle cases and trouble Tickets and follow the appropriate escalation process . Handling customer’s complaints/inquires
Education
Technical Diploma in System Administration
Information Technology Institute (ITI)Jan 2020 - Jan 2021 - 1 Year
Technical Diploma in IT Administration
Information Technology Institute (ITI)Jan 2020 - Jan 2020 - 0 Month
Bachelor's Degree in Engineering
Helwan UniversityJan 2019
High School - Other
Dar el saada language schoolJan 2013
Skills
- Networking
- Support
- HelpDesk
- Information Technology (IT)
- Network Administration
- System Administration
- Linux
- Windows Server 2016
- Linux Operating System
- Customer Support
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Microsoft certified : Azure Fundamentals (AZ-900).
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