Samuel Chira

Communication Controller

• Job Details:Managing the CCTV operations (real-time surveillance) and the security of the contracted client. Troubleshooting malfunctioning equipment within the control room to ensure continuous operation. Managing inbound and outbound calls while handling clients with incidents, complaints, and compliments. Reporting suspicious vehicles and tracking fuel levels. Managing alarm systems and writing reports. Handling customer and employee complaints via email. Assessing ongoing critical situations and maintaining operations within company guidelines.

Intern

• Job Details:Assisted in preliminary investigations at the crime scene, interviewed victims and witnesses, and prepared detailed reports. Conducted research on the causes of crime and delinquency.

Warehouse Manager

• Job Details:Strategically managed warehouse operations, overseeing receiving, warehousing, distribution, and maintenance. Ensured compliance with company policies and health and safety standards. Managed stock control and reconciled with data storage systems.