SAMER Samah RAFIE

Hotel General ManagerFull Time

• Job Details:Overseeing all aspect of the daily operations of the property and reports to owning company.

Hotel General ManagerFull Time

• Job Details: Manage all aspects of the hotel function and daily business including planning, managing, monitoring, evaluating and analyzing, and reports directly to the Managing Director of owning Co.  Develop and implement operational policies, strategic plans, and annual operating plans within the framework of the long terms directions approved by the Regional Office.  Develop improvement action plans carry out costs savings, revenue enhancement, guest's satisfaction and staff motivations.  Work closely with Sales and Marketing team to develop revenue generating strategies for property; identify new business leads, develop tailored sales approach  Coordinate with Revenue Management team to develop effective pricing strategies, balancing seasonality & market segments and re-position the hotel among the Comp. set and increase its market share

Hotel ManagerFull Time

• Job Details: Acted as key member of pre-opening team and was fully responsible for the pre-opening phase  Responsible for managing hotel daily operations and business plans to drive productivity and customer satisfaction.  Monitored budgetary operations and ensured high quality financial oversight.  Collaborated closely with General Manager to increase hotel market share and improve internal operations.  Worked to coordinate with internal departments to grow action plans and streamline productivity.  Developed high-concept budget to ensure compliance with financial standards and meet annual revenue goal.  Operated in cohesion with Dir. of sales and marketing to launch strategic plans and resolve key issues