Basic Info

Sameh Malak

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales Engineer - Parts Export at MCV Egypt

Experience Details

Sales Engineer - Parts Export

Sales/Retail, Customer Service/Support, Logistics/Supply Chain

Experienced (Non-Manager)

Regions of responsibility: Africa, Europe, Asia, Australia & Far East. Approx. 75 % of the parts export sales target.
Role:
- Receive requests form the customer.
- Prepare offers with the optimum price reasonable to the customer`s region with respect to MCV profit Policy.
- Follow up the offers with the customers.
- Push to get a feedback on the offers in order to check the
- In case of refused offer, discussing the issue with the customer and solve it.
- In case of accepted offer, going for the next steps
- Order the items through stock control teams.
- Packing the order though the warehouse team.
- Follow up the back order items and solve the reasons of suppling delay.
- Ship the orders to the customers though the logistics team.
- Professionally handling the customers in case of delay or any problem in order.
- Give a special treatment to the VIP customers in Europe, for example “MCV UK”.
- Visiting the customers and improve their operations cycle “stock control and warehousing”
- Create plans to increase the sales and gain new customers.
- Prepare markets survey regularly to grantee the superiority to MCV
- Update the pricing policy if required after getting the full vision about the market.
- Report the target achievement monthly with management.


Company Details

MCV Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Automotive

www.mcv-eg.com

Jan 2012 to present (5 years 11 months)
Reception Advisor at KIA motors Egypt

Experience Details

Reception Advisor

Engineering - Mechanical/Electrical

Entry Level

N/A


Company Details

KIA motors Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Automotive

www.kia.com.eg

May 2010 to Nov 2011 (1 year 6 months)

Education

Bachelor's Degree in Mechanical Engineering - Mechtronics

Education Details

Bachelor's Degree

Mechanical Engineering - Mechtronics

The Higher Technological Institute, Egypt

C / Good / 65 - 75%

N/A

N/A

The Higher Technological Institute
2005 - 2010
This profile is fresh!
Last update 4 days ago.

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Profile Skills and Keywords

ArabicAutoCADAutomotiveBusiness DevelopmentCreativeCustomer ServiceCustomer-orientedEnglishHard WorkerKIA Motors EgyptLeaderLogisticsMCV EgyptMechanical Engineering - MechtronicsMicrosoft OfficeMicrosoft WindowsOracleProblem SolverReception AdvisorRetailSAPSalesSales Engineer - Parts ExportSupportTechnical SupportTransportation

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

AutoCAD

AutoCAD

: Advanced

: Medium

:

1-3 years

SAP

SAP

: Advanced

: High

:

1-3 years

Oracle

Oracle

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Sales

Sales

: Advanced

: Extreme - I love it!

:

3-5 years

Technical Support

Technical Support

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Hard worker, Customer-oriented, Creative, Problem Solver

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