Basic Info

Sameh Elsakka

6 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Second Level Support at TEData

Experience Details

Second Level Support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

TEData

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

N/A

Sep 2013 to present (3 years 3 months)
Advanced technical support specialist at TEData

Experience Details

Advanced technical support specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

TEData

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

N/A

Sep 2012 to Dec 2013 (1 year 3 months)
Technical support specialist at TEData

Experience Details

Technical support specialist

Customer Service/Support

Entry Level

N/A


Company Details

TEData

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

N/A

Sep 2010 to Sep 2012 (2 years)
IT Help Disk / Business center Clerk at Intercontinental Cairo City Stars

Experience Details

IT Help Disk / Business center Clerk

IT/Software Development

Entry Level

N/A


Company Details

Intercontinental Cairo City Stars

Cairo, Egypt

More than 1000 employees

Hospitality/Hotels

N/A

Feb 2008 to Nov 2008 (9 months)
IT Help Disk / Business center Clerk (intern) at JW Marriot Hotel

Experience Details

IT Help Disk / Business center Clerk (intern)

IT/Software Development

Student

N/A


Company Details

JW Marriot Hotel

Cairo, Egypt

More than 1000 employees

Hospitality/Hotels

N/A

Aug 2007 to Oct 2007 (2 months)
IT Help Disk (intern) at Misr for central Clearing, Depositary and Registry(MCDR)

Experience Details

IT Help Disk (intern)

IT/Software Development

Student

N/A


Company Details

Misr for central Clearing, Depositary and Registry(MCDR)

Cairo, Egypt

More than 1000 employees

Capital Markets

N/A

Jul 2006 to Aug 2006 (1 month)

Education

Bsc in Faculty of Commerce

Education Details

Bsc

Faculty of Commerce

Faculty of Commerce, Ain Shams University, Egypt

C / Good / 65 - 75%

Business Administration

N/A

Faculty of Commerce, Ain Shams University
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal Abdelnasser El Kawmeya Language School

Egypt

2005

B / Very Good / 75 - 85%

N/A

Gamal Abdelnasser El Kawmeya Language School
2005

Certifications

CCNA
Aug 2008

Certificate details

CCNA

Aug 2008

N/A

N/A

N/A

Expired

Training and Courses

Training/Course Details

MCITP

Aug 2016

Self Study

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ADSL Technical SupportAdaptiveAdvanced Technical Support SpecialistAll WindowsArabicCCNACapital MarketsCommunicatorComputer Hardware MaintenanceComputers MaintenanceComputers Soft-ware MaintenanceCustomer ServiceDomain And HostingE-commerceEnglishFaculty Of CommerceFlexibleFrenchHospitalityHotelsITIT Help DiskIT Help Disk / Business Center ClerkInternetMCITPPresenterProblem SolverSecond Level SupportSoftware DevelopmentSupportTeam PlayerTechnical Support Specialist

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

All windows

All windows

: Expert

: Extreme - I love it!

:

More than 7 years

Computer Hardware Maintenance

Computer Hardware Maintenance

: Expert

: Extreme - I love it!

:

5-7 years

Computers Soft-ware maintenance

Computers Soft-ware maintenance

: Expert

: Extreme - I love it!

:

5-7 years

MCITP

MCITP

: Advanced

: Extreme - I love it!

:

1-3 years

Domain And Hosting

Domain And Hosting

: Intermediate

: High

:

1-3 years

CCNA

CCNA

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Computers Maintenance

Computers Maintenance

: Expert

: Extreme - I love it!

:

5-7 years

ADSL Technical Support

ADSL Technical Support

: Expert

: High

:

5-7 years

Key Skills

Communicator, Presenter, Problem Solver, Flexible / Adaptive, Team Player

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