SAMEH AHMED ELHENAWY

LOGISTICS SUPERVISORFull Time

• Job Details:Produced weekly status reports detailing logistic operations and problems.  Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.  Maintained damaged goods records, backorder logs and applicable regulatory reporting.  Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.  Prepared variety of different written communications, reports and documents.  Resolved problems, improved operations and provided exceptional service.  Used coordination and planning skills to achieve results according to schedule.  Managed system support functions to set priorities and service levels expectations.  Verified accurate account invoicing through collaboration with accounting department.  Monitored and reported on transportation costs and properly filed shipping documents.  Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.  Tracked orders and notify customers of status or potential delays.  Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.  Developed and deployed strategies to save time and expenses associated with goods movements.

OWNER & CO FOUNDERFreelance / Project

SENIOR LOGISTICS SPECIALISTFull Time