Basic Info

Samar Elmorshedi

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Plant Office Manager & HR Specialist at Electrolux

Experience Details

Plant Office Manager & HR Specialist

Administration, Human Resources

Experienced (Non-Manager)

▪ Workforce Planning and Employment.
▪ Conducting first interviews for applicants.
▪ Administering pre-employment tests.
▪ Assisting with completing background investigations.
▪ Processing transfers, promotions, and terminations.
▪ Administering on-the-job training programs.
▪ Evaluating the effectiveness of training programs.
▪ Maintaining records of employee participation in all training and development programs.
▪ Analysing job duties.
▪ Writing job descriptions.
▪ Performing job evaluations and job analyses.
▪ Overseeing engagement programs and other employee relations work.
▪ Advising supervisors on Contracts & Labor law's interpretation.
▪ Updating and maintaining the Plant Manager's calendar.
▪ Managing the summer internship project.
▪ Coordinating and setting up high-level conference calls, board and management meetings, special events and travel arrangements.
▪ Acting as a liaison and maintaining open lines of communication among senior executives, board members, middle management and administrative staff.
▪ Coordinating preparation and timely dissemination of company reports and slide presentations for board meetings.
▪ Providing superior administrative support to Plant Manager, including correspondence, coordination, communications and problem resolution.
▪ Creating highly effective organisational and filing systems, including quick and thorough indexing, filing, resulting in easy access to critical information and stream lined office functioning.
▪ Conducting extensive internet search and performing general clerical duties.
▪ Assignment:
- Supervising indirect purchasing agents including communication with foreign and local suppliers, structuring a swift process to facilitate interactions with the above mentioned function.
- CAPEX call-off specialist. Which includes: arranging shipping for CAPEX items, authorising the CAPEX payments and insuring it's done on due date and insuring invoices and relevant documents raise up to Electrolux & Customs department's standard procedure and forms.


Company Details

Electrolux (multinational)

Cairo, Egypt

More than 1000 employees

Engineering Services

www.electrolux.com

Feb 2015 to present (2 years 1 month)
International Account Adviser at VIS "Vodafone International Services"

Experience Details

International Account Adviser

Customer Service/Support

Experienced (Non-Manager)

▪ Getting immediate solutions for customers’ issues and queries while maintaining high level of customer satisfaction and experience.
▪ Working on variable shift basis to achieve the narrow operation’s targets and KPIs.
▪ Assignment: Working with the training team to support, coach and manage new comers' performances to meet the company's high level of excellent customer service and provide best customer experience.


Company Details

VIS "Vodafone International Services" (multinational)

Giza, Egypt, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com

Nov 2012 to Feb 2015 (2 years 3 months)
HR Coordinator (volunteer) at ACES

Experience Details

HR Coordinator (volunteer)

Human Resources

Student

N/A


Company Details

ACES

Cairo, Egypt

51-100 employees

Engineering Services

N/A

Jul 2011 to Jun 2012 (11 months)
Legal Intern (intern) at Kamel Elmorshedi's Legal office

Experience Details

Legal Intern (intern)

Legal

Student

N/A


Company Details

Kamel Elmorshedi's Legal office

Nasr City, Cairo, Egypt

1-10 employees

Legal Services

N/A

Jul 2011 to May 2012 (10 months)
Legal Intern (intern) at CBE

Experience Details

Legal Intern (intern)

Legal

Student

N/A


Company Details

CBE

Cairo, Egypt

More then 1000 employees

Banking

N/A

Jun 2010 to Aug 2010 (2 months)

Achievements


Learned a lot and still learning :)


How to work in a professional organisation and how to work under stress


How to work in a professional organisation


The understanding of the law and legal procedures


The understanding of the law and legal procedures


Education

L.L.B. in Law

Education Details

L.L.B.

Law, English

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

saedia secondary school

Egypt

2007

A / Excellent / 85 -100%

N/A

saedia secondary school
2007

Certifications

L.L.B
Dec 2012

Certificate details

L.L.B

Dec 2012

N/A

N/A

N/A

N/A

IELTS
Nov 2015

Certificate details

IELTS

Nov 2015

7 out of 9

N/A

N/A

N/A

Training and Courses

Training/Course Details

Legal internship

Aug 2010

CBE "Central Bank of Egypt"

N/A

This profile is fresh!
Last update 6 days ago.

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Profile Skills and Keywords

AdministrationAnalysing DataArabicBankingCITRIXCYBLECustomer ObsessedCustomer ServiceCustomer ServicesElectroluxEngineering ServicesEnglishEntrepreneurFrenchHR CoordinatorHandles StressHuman ResourcesIELTSInternational Account AdviserL.L.BLawLegalLegal InternLegal InternshipLegal ServicesMicrosoft OfficeNegotiatorPersistentPlant Office Manager & HR SpecialistProblem SolverReadingSupportTelecommunicationsTravellingVIS "Vodafone International Services"

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

CITRIX

CITRIX

: Expert

: High

:

1-3 years

CYBLE

CYBLE

: Advanced

: Medium

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Fields of Expertise

Customer Obsessed

Customer Obsessed

: Expert

: Extreme - I love it!

:

1-3 years

Analysing Data

Analysing Data

: Expert

: Extreme - I love it!

:

1-3 years

customer services

customer services

: Expert

: High

:

1-3 years

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Negotiator, Problem Solver, Persistent, Handles Stress, Entrepreneur

Online Presence

https://www.linkedin.com/in/samar-galal-06627ab1?trk=nav_responsive_tab_profile_picDon't prefer to put thatDon't prefer to put thatDon't have oneDon't have one

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