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Samar saad mohamed mounir

subject matter expert at Notcourses

Mohandessin, Giza, Egypt

Work Experience

  • subject matter expertFull Time

    Notcourses

    Jan 2018 - Present -7 yrs, 7 months

    Egypt , Cairo

    • Job Details:team leader for new hires , trained over 20 batches on travel industry and customer engagement , evaluating their performance during training period

  • customer service representativeFull Time

    Teleperformance

    Nov 2017 - Sep 2018 -10 months

    Egypt , Cairo

    • Job Details:travel advisor for Canadians , cancelling and changing their trip components. ticketing experience on changing and cancelling flights and handling flights schedule changes .

  • managementInternship

    GUPCO

    Jul 2015 - Aug 2015 -1 month

    Egypt , Cairo

      • Education

      • Bachelor's Degree in faculty of commerce english section

        Cairo University (CU)

        Jan 2013 - Jan 2017 - 4 yr

      • High School - Thanaweya Amma

        Narmer Language School

        Jan 2013 

      Skills

      • Internet
      • computer
      • Communication
      • team worker
      • Negotiation
      • Microsoft Word
      • Microsoft Powerpoint
      • Leadership
      • presentation skills
      • Accounting

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      • French

        Intermediate

      Training & Certifications

      • Human resources certificate

        American University Cairo·2019

      • management

        GUPCO·2015
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