Samar Ragab Khalifa

IT Software Project ManagerFull Time

• Job Details:• Build a strong team by cultivating relationships between each crew and illustrating how individual team members affect the success of the entire project. • Create project schedules that include materials estimates and manpower needs to be submitted to management. • Assess project risks and issues and provide solutions where applicable. • Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. • Review project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project and allocate available resources to phases of project. • Maintaining and monitoring project plans, project schedules, work hours and expenditures. • Organizing, attending and participating in stakeholder meetings, in addition to documenting and following up on important actions and decisions from meetings. • Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements. Projects: - TE Data Website: Create New Website with new theme and function for TE Data Company. - TE Group Website: Unified Website for TE Data & TE Company. - New Commissioning System: Implementing a new system to calculate resellers’ commission. - Customer Feedback Kiosk : Automate Complain Handling technology by implementing a new system that provided to customer on touch screens inside TE Data branches for Customer feedback then save to forward Customer Complain to responsible team mailing list once customer submit the complaint through the touch screen. - BPM “Business Process Management” Workflow: Automate the Processes of developing or updating business processes. - Bit stream: is an application managing and controlling the MSAN in TE, and ISP have to reserve and manage their ports via bit stream. - BPM”Sales info and lead” Integration System: is Sales info inquiries process provides all sales related information to customer or lead. Order prequalification process explore clearly how service management systems interact and play its role which gives the requester good image about the organization and how professional it’s managed and organized, and integrate this info on internal system automatically