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Samar AbdElMonsef

Senior Technical Support Analyst

Heliopolis, Cairo, Egypt

Work Experience

  • Senior Technical Support AnalystFull Time

    Upland software

    Sep 2014 - Apr 2019 -4 yrs, 7 months

    • Application Support AnalystFull Time

      Upland Software

      Jul 2011 - Sep 2014 -3 yrs, 2 months

      • International Account AdvisorFull Time

        Vodafone UK

        May 2009 - Jul 2011 -2 yrs, 2 months

          • Education

          • Master's Degree in Master of Business Administration (M.B.A.)

            University Of South Wales

            Jan 2021 

          Skills

          • Customer Service
          • Software Documentation
          • Professional Services
          • Business Analysis
          • Technical Writing

          Languages

          • Arabic

            Fluent

          • English

            Fluent

          • German

            Beginner
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