
Samah Fouad Mohamed
Sales manager at Tplus training center
Faisal, Giza, EgyptWork Experience
Internet call center representativeFull Time
Vodafone
Mar 2013 - Feb 2017 -3 yrs, 11 months
Egypt , Cairo
- Job Details:1-Technical support for ADSL and internet (mobile package) 2-support handset setting and usb 3- escalate ADSL problems if not solved to second line
Education
Bachelor's Degree in Communication and electronics
Helwan UniversityJan 2011
High School - Thanaweya Amma
El Orman tanta secondary schoolJan 2006
Skills
- Cisco CCNA
- MCITP
- C++
- VHDL
- Microsoft Office
- mobil package
- Communication skill
- Customer Service
- Technical Support
- Sales
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
CCNA
CISCO·2018Ccna
YAT·2012ICDL
Resala·2012MCITP
Resala·2012Mobile package
3 hands·2011VHDL
3 hands·2011Internship
Cairo airport company·2009C++
Self study·2007