Samah Anwr Mohamed

Retention SpecialistFull Time

• Job Details:Retaining & support customers from golf (Arab , Filipinos, Indians, British & Americans) via-phone.

Establishment supervisor & educational guideFull Time

• Job Details:As kidzania is an edu-entertainment city for children,... we teach the children about the different professions and helping them to grow up knowing the value of work and every profession and be able to identify their passion and careers through interesting activities. i'm responsible for; - recruit and market for my activity inside the city. - represent the profession of my activity(ex: police officer, gym coach...) - teach and make a presentation of the activity purpose and all related info. - guide the children throughout the activity.

Department Executive adminFull Time

• Job Details: Act as the direct point of contact for a portion of our customer base as well as for our senior sales team. • Follow Up with Clients via phone, fax, or e-mail. • Provide Pre-Sales assistance to the sales team in resolving problems related to customer sales and service. • Participate & Represent the company in Exhibitions & the other related events. • Administrative functions include : - Prepare Technical/Price quotations, order entry, in response to customer inquiries; in accordance with controlled prices, discounts, terms and conditions and sales policies and procedures - Coordinate of information between the company and the customer& Recording and maintaining client contact data.. - Document customer complaints. - Manage monthly & Annual Reports.