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Samah Samy

Operational Specialist at DFA - Accredited German Institute

Waili, Cairo, Egypt

Work Experience

  • Operational SpecialistFull Time

    DFA - Accredited German Institute

    Aug 2023 - Present -2 yrs

    Egypt , Cairo

    • Job Details:Inbound and outbound call handling. o Desk operations. o Student follow-up. o WhatsApp communication. o Handling student issues. o Re-enrollment for the next level. o Monthly task reporting. o Team handover. o Responding to students via WhatsApp.

  • Account SalesFull Time

    Sales Specialist

    Feb 2023 - Jul 2023 -5 months

    Egypt , Cairo

    • Job Details:Online sales courses for adults and kids in English.

  • ArchivistFull Time

    Mersal foundation

    Dec 2021 - Nov 2022 -11 months

      • Education

      • Bachelor's Degree in Social work

        Helwan University

        Jan 2022 

      Skills

      • Microsoft Powerpoint
      • negotiation with clients
      • Data review and analysis

      Languages

      • Arabic

        Fluent

      • English

        Beginner
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