
Samah Anwar Ibrahim
Customer Service Clerk at Select For Communication & Information Technology
Asafra, Alexandria, EgyptWork Experience
Junior AccountantFull Time
Englizya for transportation
Jan 2022 - Present -3 yrs, 7 months
Egypt , Alexandria
Customer Service ClerkFull Time
Select For Communication & Information Technology
Sep 2021 - Present -3 yrs, 11 months
- Job Details:receiving customer complaints face to face or over the phone. - sending Daily emails to all branches to follow up customers complaints and defective devices - sending defective devices to their agent to check them and give reports. - take actions with the customers based on the result of the reports and try to satisfy them.
AccountantFull Time
Alwatania for electronics
Mar 2021 - Oct 2021 -7 months
Egypt , Alexandria
- Job Details:- preparing the value added tax declaration. - recording financial entries . - issuing all customers invoices . - printing the issued invoices and formally delivering them to the delegate and supervisor, and following up their delivery to customers . - entering the collection vouchers through the automated system daily. - following up on collection .
SalesFull Time
Alwatania for electronics
Jan 2021 - Mar 2021 -2 months
Egypt , Alexandria
- Job Details:selling services using solid arguments to prospective customers. -maintaining positive business relationships to ensure future sales. -communicate with customers through various communictaion channels and show interest in customer satisfaction.
Education
Bachelor's Degree in Accounting
Faculty of commerce English section.. Alex universityJan 2020
Bachelor's Degree in Accounting
Alexandria University (ALEXU)Jan 2020
Languages
English
Advanced
Training & Certifications
ERP ( odoo )
Eaac·2022Financial accountant stage two
Association of accountants & internal Auditors (AAIA)·2021Financial accountant stage one
Association of accountants & internal Auditors (AAIA)·2021Accounting Excel
Career development center & entrepreneurship·2020Microsoft office programs ( MOS )
Career development center & entrepreneurship·2020Online training
Banque misr·2020Book keeping - Audit & tax services
Scientific center for financial and managerial sciences·2019Theoretical and practical training
Shehata el sayed shehata accounting office·2019