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Samah Anwar Ibrahim

Customer Service Clerk at Select For Communication & Information Technology

Asafra, Alexandria, Egypt

Work Experience

  • Junior AccountantFull Time

    Englizya for transportation

    Jan 2022 - Present -3 yrs, 7 months

    Egypt , Alexandria

    • Customer Service ClerkFull Time

      Select For Communication & Information Technology

      Sep 2021 - Present -3 yrs, 11 months

      • Job Details:receiving customer complaints face to face or over the phone. - sending Daily emails to all branches to follow up customers complaints and defective devices - sending defective devices to their agent to check them and give reports. - take actions with the customers based on the result of the reports and try to satisfy them.
    • AccountantFull Time

      Alwatania for electronics

      Mar 2021 - Oct 2021 -7 months

      Egypt , Alexandria

      • Job Details:- preparing the value added tax declaration. - recording financial entries . - issuing all customers invoices . - printing the issued invoices and formally delivering them to the delegate and supervisor, and following up their delivery to customers . - entering the collection vouchers through the automated system daily. - following up on collection .
    • SalesFull Time

      Alwatania for electronics

      Jan 2021 - Mar 2021 -2 months

      Egypt , Alexandria

      • Job Details:selling services using solid arguments to prospective customers. -maintaining positive business relationships to ensure future sales. -communicate with customers through various communictaion channels and show interest in customer satisfaction.
    • Education

      • Bachelor's Degree in Accounting

        Faculty of commerce English section.. Alex university

        Jan 2020 

      • Bachelor's Degree in Accounting

        Alexandria University (ALEXU)

        Jan 2020 

      Skills

      • Microsoft Office
      • accounting excel
      • Customer Service
      • Financial Reports
      • Microsoft Outlook

      Languages

      • English

        Advanced

      Training & Certifications

      • ERP ( odoo )

        Eaac·2022
      • Financial accountant stage two

        Association of accountants & internal Auditors (AAIA)·2021
      • Financial accountant stage one

        Association of accountants & internal Auditors (AAIA)·2021
      • Accounting Excel

        Career development center & entrepreneurship·2020
      • Microsoft office programs ( MOS )

        Career development center & entrepreneurship·2020
      • Online training

        Banque misr·2020
      • Book keeping - Audit & tax services

        Scientific center for financial and managerial sciences·2019
      • Theoretical and practical training

        Shehata el sayed shehata accounting office·2019
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