Samah Ismail Ahmed

Avon

• Customer Service ManagerFull Time

  Jun 2007 - Present -18 yrs, 2 months

  Egypt , Cairo

  • Job Details: Hires, trains and manages 40
• Business Development ManagerFull Time

  Mar 2005 - Jan 2007 -1 yr, 10 months

  Egypt , Cairo

  • Job Details:Specializes in the development
• Marketing ManagerFull Time

  Feb 2004 - Jan 2005 -11 months

  Egypt , Cairo

  • Job Details: Forecast and track marketing and sales trends for the yearly plan.  Responsible for marketing budget control ensuring that all marketing initiatives and approved business cases are within budget.  Responsible in launching the monthly promotion after making the offers and the discounts.  Coordinating with Color separation agency in order to launch the monthly promotional brochure.  Preparing the Flyer Detailed report on a monthly basis.  Create and share knowledge about our consumers, our retail partners and the markets we compete in & gathering the data on competitors and analyzing their prices, sales, and method of marketing and distribution.  Preparing the Monthly Report between A V O N and the competitors according to the prices & the quality to help in launching a good brochure.  Make a thorough study depicting production vs. actual sales volume/ category to be sent to Avon UK.  Supervision of Beauty Advisors in exhibitions & beauty fairs.
• Deputy Marketing ManagerFull Time

  Oct 2000 - Jan 2004 -3 yrs, 3 months

  Egypt , Cairo

  • Job Details:Coordinating in setting up the sales estimating for the coming yearly plan. Coordinating in launching the Marketing yearly plan. Coordinating with Color separation agency in order to launch the monthly promotional brochure. Preparing the Flyer Detailed report on a monthly basis. Preparing the Monthly Report between AVON and the competitors according to the prices & the quality to help in launching a good brochure. Make a thorough study depicting production vs. actual sales volume/ category to be sent to Avon UK. Dealing with the local vendors in order to choose and to purchase some items in order to put it as a gift to help in selling the products easily that we have a high stock of them.
• Area Sales ManagerFull Time

  Nov 1999 - Oct 2000 -11 months

  Egypt , Cairo

  • Job Details:Increased sales & service awareness through assertive marketing strategies & consistent follow up. Supervising the work flow of a minimum of 12 Sales Leaders. Attracting prospect members & maintaining existing clients to the Avon club Giving periodic Training courses on Beauty consultancy & applied Sales Techniques. Coordinating in the monthly promotional campaign. Acquiring the trust & confidence of clients. Travel Experience: Italy, Bologna: To attend Cosmoprof Exhibition 2005 & business meetings in Milan. Turkey, Istanbul: To visit Avon Turkey 2007 to get a professional training in Customer Service. Greece: To visit Avon Greece 2009 to get a professional training in a new Order Management System as a Leader of one of the biggest project in the company. London: To attend Avon Senior Management Conference in London and to receive an award for the Service Level provided during year 2010.